Athena 1 year ago
1 stars
When I moved into my apartment back in 2016 I absolutely loved living here. The staff was super friendly and any issues I had were resolved within a reasonable time frame. Things are different now to the point where I'm considering breaking my lease and moving on. I think it's ridiculous that I have to drive to the post office to pick up my mail especially with the gas prices as high as they are. There has been no communication from the leasing office as to when the mailbox will be replaced. This has been a problem for over two months now. I've had an issue with the rental portal and requested my issued be corrected twice now and it hasn't been done. Trying to get someone on the phone to discuss it is a lost cause. I've left messages in the past and never received a return call. I'm so over it at this point.
Sharilynn 1 year ago
3 stars
Maintenance doesn’t always respond and the leasing office doesn’t call back. It can be noisy with the lawn mowers and leaf blowers.It’s a beautiful complex to live in though.
Amy D.
Amy D. 1 year ago
3.5 stars
I used to really love living here. But with the constant issues with the broken gates, and the scragglers coming through at night, it's gotten really bad. My boyfriends car has been broken into numerous times. Now, with his work truck being "jacked" with recently. These scumbags stole all of his work tools worth $250, and another $150 for the toolbox too. We have cameras, but apparently they're just there for looks. Boggles my mind. Other than that, the weather's been really nice. So looking forward to the pools opening back up again, especially the one by the leasing office. They did a really nice job!
Eboney 1 year ago
5 stars
I enjoy living here. I love the location of the property. The maintenance team as well as the office staff is great. The noise level isn’t bad.
Margie 1 year ago
5 stars
Been here a year. Office staff is very friendly. Always trying to be helpful. Whenever maintenance is needed they too are friendly and fix whatever they need to fast and efficient
Angelika 1 year ago
3.5 stars
So far me and my boyfriend are living comfortably here. We moved here from the Bay Area for college. The only complaints we would have is the gate malfunctioning and people touching/stealing our laundry and not being able to do anything about it. Another thing would be the machine taking our money when we try and use the washer and dryer with the card. Besides that we have no issue with noise and love the amenities. It does kind of sucks that we have to pay for certain utilities as a community even if you don’t use it. The area also hasn’t been an issue. We’ll most likely stay till we finish college!
Tasauna 1 year ago
5 stars
I moved here a month after the pandemic began, when everything around us was up in the air. The process for moving in was new to everyone and I was very impressed with how smoothly things went. My questions were answered immediately, and still are. Maintenance is polite, professional, and efficient. I’ve only called a couple of times but have always received immediate responses. Office staff is kind and courteous and so are the tenants I’ve run across. I look forward to renewing my lease for a second time this April! :)
Jabari 1 year ago
4.5 stars
really like the property a lot — I haven't been here long but I am really enjoying the property so far. Parking I get a reserved spot in the surface lot close to the door of my building which is really great There's always extra surface lot spaces as well which is great, especially if you are having guests over.
May 1 year ago
4 stars
The services here are really great. I like how each time I have any problems with the place, and request for maintenance, they show up and take care of the problems right away.
Abbey 1 year ago
5 stars
Kensington apartments is a really nice environment. I enjoy that there are so many laundry rooms, pools, etc. There’s always something to enjoy and get me out of the house in our community :)